Job Title

Security and Facilities Officer – full time (A895 M)

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Job Description

London EC3A
Full-time, Permanent
£13.48 an hour

Interserve Security are recruiting Security and Facilities Officer to join their prestigious corporate contract based in City of London area.

*** Please note: SIA licence (DS or SG) and CCTV licence are required.

We offer:

Full time, permanent position

Pay rate: £13.48 p/h

Hours: 60 hours, Monday to Friday 07.00 – 19.00

 

Overall Purpose

The security and facilities officer roles are an integral part of the Facilities Team, ensuring that consistently high standards of security, safety and customer care are always delivered.

Fostering a ‘one-team’ approach to service delivery, the security and facilities officer works collaboratively across the Facilities Team to ensure consistent levels of service are provided from the department, particularly during periods of unplanned absences.

 

MAIN DUTIES & RESPONSIBILITIES

Maintain and where possible enhance the security and safety of our customers their staff, visitors, contractors and working colleagues

Protect the assets of the customer by following site procedures and being aware of best practice manned guarding techniques/processes

Ensure the security and safety of the facility

Effectively organise and manage workloads as required without compromising the quality of the service provision

Respond to emergencies and assist with the evacuation and searching of the facility by following all requirements of the site Emergency Response plan

Attend meetings as required and provide reports and recommendations on the activities of the security operation

Be committed to health & safety and ensure that you are familiar with health & safety policies and procedures. Police and encourage observance with all site security & safety policies, ensuring that the health & safety, access control, key control, and site smoking policies are observed and enforced

Perform at the start/end of each tour of duty verification checks of all the security equipment located within the areas of work ensuring that all systems are fully operational and where they are not, initiate corrective action

Respond to all incidents in a timely and effective manner by managing the activities of all affected persons, always aimed to safeguard the assets of the customer

Maintain all required records as directed by line management to ensure that full transparency of events and their handling is possible

Act responsibly when receiving and holding all site keys

As required, undertake necessary entry and exit searches at the designated access/egress points in times of heightened security states of alert

Manage a polite and effective meet and greet service to all staff, customers and visitors whilst strictly observing access control and visitor announcement procedures.

Report building/equipment fault reports where appropriate escalating to the account manager where necessary

Support the Location Coordinator with building support tasks when required such as meeting room set-ups, movement of large/high-volume items (e.g. Christmas Hampers/Whiteboards/Artwork)

Deliver a ‘one-team’ service to the client, supporting the Reception and Hub Team with necessary tasks as requested

At the start/end of each shift ensure that the prescribed unlock/lock-down procedures are conducted correctly

Undertake all necessary patrols utilising any provide proof of presence system

Follow any such reasonable instruction as issued by Senior Line Management

 

ADDITIONAL ROLE REQUIREMENTS

Answer alarms and investigate disturbances

Produce emergency roll call report

Produce and check on site presence report prior to site lock up – investigate and report any anomalies

Operation and control of security monitoring CCTV, building fire and intruder alarm systems

Receipt of inbound and deliveries – cross check documentation with delivery driver and liaise with Operations

Give clear instructions to direct traffic and HGV’s to the appropriate location on site

Keep pedestrian walkways and car parking areas hazard free including adverse weather conditions

Call police or fire departments in cases of emergency, such as fire or presence of unauthorised persons.

Answer telephone calls, take messages, and provide information, as required.

Inform Management team of any potential non-compliance with procedure, standard or regulation

CORE SKILLS

Clear, professional communicator

Team player, approachable and customer focused

Ability to use multiple monitoring systems (CCTV/fire/life safety/BMS)

Good awareness of health & safety best practice with the ability to undertake dynamic risk assessments

PROFESSIONAL QUALIFICATIONS

Good communication skills – written and spoken

A knowledge of CCTV operations and intruder alarm systems and operating standards

A working knowledge of manned guarding operations best practise standards

Problem solver very much solution driven

SIA front line licence holder – security guarding & CCTV licence required.

All successful candidates are subject to BS7858 security clearance. A clear 5 year checkable work/ education history is therefore imperative for recruiters throughout the selection process.

Due to the high volumes of applications unfortunately we are not able to give feedback for unsuccessful applications.

 

Job Types: Full-time, Permanent

Salary: £13.48 /hour

Experience: Security Officer: 1 year (Required)

Licence:
SIA (Required)
CCTV (Required)

London EC3A
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Tags: CCTV, Full-time, London EC3A, Permanent, SIA

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